If the setup process of your Amazon Echo device is giving you a hard time, you need help and we are here to provide you that. Many users have trouble setting their Amazon Echo device. Fortunately there are some simple steps that can help you to fix the problem. So, if you want to fix the Amazon Echo Setup Problem read this post and follow the given easy steps.
Troubleshooting steps to fix problem Amazon Echo Setup Problem
Uninstall the Alexa App
if your Alexa application is stuck on the white screen and does not remove itself even after waiting for a long time, you can try to uninstall the Alexa app and then reinstall it on your device to deal with the setup issues. You can simply visit the supported application store on your device and remove the application from there.
Disable smart network or smart Wi-Fi switcher
In some of the devices like One Plus or Samsung, you need to disable the smart network Wi-Fi settings as this may cause trouble in your Alexa Echo setup. Here are the simple steps you need to follow:
Open the device settings.
Now, go to the 'WiFi' settings on your smartphone device. If you are using a Samsung smartphone, you can find the smart network switch option.
Uncheck the Smart Network Switch or Smart Network if it is turned on.
Update the Android system WebView
Usually, the user never thinks about the application update while facing the Amazon Echo Setup Problem. Surprisingly, the user needs to update the application to troubleshoot the problem. you have to update the 'Android System Webview' visiting the playstore . Here are the steps that can help you to do so:
Open the Playstore application on your Smartphone device and find the 'Android System Webview'.
If you find the 'Update' button for the app update, you need to tap on that button.
Once the webview is updated, you can set up the Echo again.
We hope that these simple steps will help you to deal with the Amazon Echo Setup problem. The mentioned troubleshooting guidelines are simple, but if you still have a doubt or there is any other query regarding the setup process, you are always welcome to take the expert help. Get in touch with the Echo Help team and find the best possible solution to fix your problem.