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Amazon Echo Show Device Not Responding To The Voice Commands

 

Are you annoyed because your Amazon Echo Show device is not responding to your voice commands? Well! You don’t have to be! In this guide, we are going to discuss the basic troubleshooting steps that can allow you to Troubleshoot Alexa Echo Show not responding problems. We are sharing the multiple solutions following which you can easily get rid of this issue on your Echo Show device. But, before we jump to that, check out the simple but effective tips and tricks that can help you to deal with that.
Precautionary Tips to make Amazon Echo Show listen to your commands:
  • Make sure that you use only the original power adapter you use with the Echo Show device. Other power adapters are unable to provide the required power to make Alexa Echo Show work. 
  • Press the Action button on the Echo Show device to see if your device responds to your commands. 
  • Make sure that your speaker is at least 3 feet away from the Echo device. 
  • While communicating with Alexa there must be no noise around. 
  • While giving commands to Alexa your voice must be clear and natural. 
After following these tips, many of the Echo show users are able to resolve the issue causing hindrance in their smart experience, but if you are unable to do so, follow the troubleshoot Alexa Echo Show guidelines below:
Check and Make Sure your Microphone Is Turned On
If your Alexa Echo Show is in a working condition but not responding to your commands then check and make sure that your Mic is turned on. You can find the Mic button located at the top of your Echo Show device. All you need is to do is hit the button and give your command to Alexa like you can say, ‘Alexa, What is the weather update for today’? If it still is not responding to your command, proceed with the next step.
Hard Reset Echo Show
  •  You can try to troubleshoot the problem with a hard reset. 
  • Find the reset button present on the Echo device. Now, take a small paper clip to press the reset button. 
  • Once you hit the button, you can see that your Echo Show device changing its blue light to orange. 
  •  Let the device turn off and then turn it on. This will reset the Echo show to its default settings. 
  • Use the Alexa app and set up the Echo Show account again. 
This troubleshooting solution is supposed to fix the device not responding problem. However, if this is not the case, proceed with the next step.
Restart the device
To combat the Echo show not responding problem, you can try restarting the device. Here are the step you can follow to restart Echo Show:
  • Check and make sure that your Echo device is listening to the voice commands. To test this, you need to check the Blue ring light present on the top of your Echo show device spinning. If it is spinning but not responding, then Alexa is able to hear you but becomes unresponsive. 
  • Disconnect the Echo Show device from the power outlet, and keep it disconnected for at least 30 seconds. 
  • Once you are done with it, reconnect the device again. As long as it is about the wifi settings, it will start working automatically, 
  • Once you reboot the Echo Show for the next 2 minutes, you can use it again. 
  • Ask a question again and see if it responds now. 
We hope that the aforementioned solutions will help you to Troubleshoot Alexa Echo Show error. But, if this is not the case, you need to take help from the experts to get rid of this problem. The Echo Show experts can help to identify the root cause of the problem and troubleshoot it to continue using the smart services offered by Amazon Echo Show.
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